At Berber Art Shop, we aim to provide the best shipping options no matter where you live. Every day, we deliver to customers worldwide with speed and care.

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1. Order Processing Time

We carefully prepare each order before shipping:

• Non-customized items: shipped within 1 business day
• Custom or personalized items: shipped within 1–3 business days

Processing includes order verification, quality control, and packaging.

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2. Shipping Times

Shipping starts once your order leaves our Morocco-based warehouse. Delivery times vary by destination and shipping carrier (DHL, UPS, FedEx, Aramex, Morocco Post):

Note: Delivery may occasionally take longer due to customs, holidays, or shipping delays beyond our control.

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3. Shipping From

All orders ship from our Moroccan warehouse:
 23 Derb Laafou, Casablanca, Morocco

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4. Customs, Duties & Taxes

For international orders, items are shipped DDU (Delivered Duty Unpaid).

• VAT, customs fees, and duties are the responsibility of the recipient.
• Fees vary by country. Contact your local customs office for details.

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5. Shipping Costs

Shipping costs depend on:

• Destination
• Weight
• Number of items

How to check: Add items to your cart → proceed to checkout → enter your address.
Note: We often offer promotions for free shipping.

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6. Additional Information

• Handmade Variations: Due to the handcrafted nature of our babouches, small variations in size, color, or design may occur.
• Multiple Addresses: Orders can only be shipped to one address per order. Place separate orders for multiple addresses.

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7. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package until it arrives.

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8. Questions or Assistance

If you have any issues with your shipment, contact us at:
📧 Contact@berberartshop.com

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